Terms & Conditions

Terms & Conditions

Welcome to DigitalBase. By accessing or using our website or engaging our services, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use our website or services.

1. Our Services

DigitalBase provides digital services including:

  • Website Development
  • WordPress Website Development
  • Website Maintenance & Updates
  • SEO Services
  • On-Page SEO
  • Technical SEO
  • Off-Page SEO
  • Social Media Management
  • Google Ads Management
  • Meta Ads Management
  • Digital Marketing Services

The exact services provided will depend on the package or project agreed with the client.

2. Service Agreements

Before starting a project, the scope of work, deliverables, pricing, timeline and other relevant requirements may be agreed upon with the client.

Any work outside the agreed scope may require additional charges.

3. Website Development

Website development projects may include design, development, responsive implementation, basic SEO setup and other features depending on the selected package.

The client is responsible for providing accurate content, images, logos, credentials and other materials required for the project unless otherwise agreed.

Delays in providing required materials or approvals may affect the project timeline.

4. Website Maintenance & Updates

Website maintenance may include content updates, image changes, minor design changes, plugin updates, troubleshooting and other agreed tasks.

Major redesigns, new functionality or additional development work may be charged separately.

5. SEO Services

SEO results depend on various factors, including competition, industry, website condition, search engine algorithms and the level of ongoing optimization.

DigitalBase does not guarantee specific search engine rankings, traffic levels or business results.

SEO is an ongoing process and results may take time.

6. Google Ads & Meta Ads

We may manage advertising campaigns on platforms such as Google Ads and Meta Ads.

Advertising platform charges or ad spend are separate from our service or management fees, unless specifically agreed otherwise.

Campaign performance can be affected by factors outside our control, including competition, audience behaviour, platform policies and algorithm changes.

We do not guarantee a specific number of leads, sales, conversions or return on advertising spend.

7. Social Media Management

Social media packages may include content planning, post creation, reels/shorts, captions, hashtags, publishing and performance tracking according to the selected package.

For example, our standard package may include:

  • 7 social media posts per month
  • 3 reels or shorts per month

Any additional content or services may be charged separately if not included in the agreed package.

8. Client Responsibilities

Clients agree to provide accurate information and materials required to complete the project.

Clients are responsible for ensuring that any content, images, logos, videos or other materials they provide do not violate copyright, trademark or other applicable laws.

9. Payments

Service fees, deposits, payment schedules and applicable taxes or charges will be communicated before work begins.

Work may be paused if agreed payments are not received on time.

10. Cancellation & Refunds

Cancellation and refund terms may vary depending on the service and project stage.

Work that has already been completed may not be refundable.

Any specific refund terms agreed with the client will take precedence over general terms where applicable.

11. Third-Party Platforms

Some services depend on third-party platforms such as:

  • Google
  • Meta
  • WordPress
  • Hosting providers
  • Payment providers
  • Social media platforms

DigitalBase is not responsible for outages, policy changes, account restrictions, algorithm changes or other issues caused by third-party platforms.

12. Intellectual Property

Unless otherwise agreed, final website designs, content or other project assets created specifically for the client may be transferred to the client after the agreed payments have been completed.

Third-party themes, plugins, fonts, stock images, software and other licensed materials remain subject to their respective licenses.

13. Limitation of Liability

DigitalBase will make reasonable efforts to provide professional services but cannot guarantee uninterrupted website availability, search rankings, advertising performance, social media growth or specific business results.

To the extent permitted by applicable law, DigitalBase will not be responsible for indirect or consequential losses arising from the use of our website or services.

14. Changes To These Terms

We may update these Terms & Conditions from time to time. Updated terms will be published on this page with a revised “Last Updated” date.

15. Contact Us

For questions regarding these Terms & Conditions:

DigitalBase
Website: digitalbase.in
Email: contact@digitalbase.in
Phone: +91 8143249125